ISO 13485: Medical Quality Without Compromise | From Reactive to Proactive Quality 

What is ISO 13485? 

ISO 13485 is the internationally recognised standard for quality management systems specific to the medical device industry. It ensures compliance with regulatory requirements while maintaining the highest product quality. 

Why is ISO 13485 Important? 

Medical device companies face stringent regulatory scrutiny. ISO 13485 helps establish a robust QMS focused on safety and consistency, shifting from reactive problem-solving to proactive quality assurance. 

Benefits of ISO 13485

  • Consistent design and development processes 
  • Enhanced product quality and safety 
  • Improved regulatory compliance 
  • Increased customer confidence 


How to Implement ISO 13485

Conduct a Gap Analysis to assess your current processes against ISO 13485 requirements. Implement structured solutions to address identified gaps, focusing on design controls, risk management, and post-market surveillance. 

How APLISO-Plus Can Help you with Proactive Medical Quality

APLISO-Plus manages quality procedures, training records, and product traceability. Our consultants guide you through the implementation journey, ensuring compliance that meets both regulatory and customer expectations. 

Who needs it ISO 13485

If you provide any medical equipment or services and are registered with SAPHRA in South Africa, you are required to be ISO 13485 certified.  Like all other ISO Management System Standards, this is no different in that it give your business the benefit of best practice and consistent, measurable and repeatable processes to deliver quality products and services. 

Common Challenges ISO 13485

The main challenge at the moment is time.  Due to the SAPHRA requirements, time is running out to meet compliance requirements.  In addition you are required to  now develop detailed Policies and Procedures which take time to ensure these are aligned to your business and the ISO Standard  

Frequently Asked Questions: ISO 9001

1. What is ISO 13485, and how is it different from ISO 9001? 

ISO 13485 is a globally recognised standard for quality management systems specific to the medical device industry. While based on ISO 9001 principles, it includes additional requirements related to regulatory compliance, risk management, and traceability that are critical in the healthcare sector.

2. Who needs to comply with ISO 13485?

ISO 13485 is intended for organisations involved in the design, production, installation, and servicing of medical devices, as well as related services. It is also relevant to suppliers and external parties providing components, materials, or services to medical device manufacturers.

3. Is ISO 13485 certification mandatory?

While ISO 13485 certification is not legally mandatory in all countries, it is often required by regulators or customers as a condition for market entry, especially in South Africa through SAPHRA and jurisdictions like the European Union (EU MDR), Canada, and parts of Asia.ms and undergo a certification audit. 

4. What are the benefits of implementing ISO 13485?

Implementing ISO 13485 helps organizations ensure product safety and effectiveness, meet regulatory requirements, reduce risk, improve process control, and gain access to international markets. It also demonstrates a commitment to quality and patient safety.

Featured Articles

Stay informed with insights and updates on ISO compliance, industry trends, and best practices. Our featured articles provide valuable knowledge to help your business navigate the complexities of governance, risk, and compliance with confidence.

Liezl Keartland

ISO Consultant at Apliso

Specialist Skills & Responsibilities:

ISO 9001 Quality Management, ISO 13486 Medical Quality Management, Freight and Logistics Management skills, assist clients in implementing their chosen ISO standard and conducting internal audits 

Myles Badenhorst

ISO Consultant at Apliso

Specialist Skills & Responsibilities:

ISO 9001 Quality Management, ISO 13485 Medical Quality Management, ISO 22000 Food Safety, assist clients in implementing their chosen ISO standard and conducting internal audits 

Mia Goles

Operation Director at Apliso

Specialist Skills & Responsibilities:

ISO 9001 Quality Management, responsible for post implementation management, internal audit and customer support, assist clients in implementing their chosen ISO standard and conducting internal audits 

Matthew Corder

Managing Director at Apliso

Specialist Skills & Responsibilities:

ISO 9001 Quality Management, ISO 45001 Health and Safety Management, ISO 14001 Environmental Management, ISO 27001 Information Security Management, overall responsibility for Implementation projects up to client certification, assist clients in implementing their chosen ISO standard and conducting internal audits 

Saphokazi Silara

Customer Service Consultant at Apliso-Plus Africa

Specialist Skills & Responsibilities:

Customer Support on the ISO Management System, document management 

Pinky Pitolo

Customer Service Consultant at Apliso-Plus Africa

Specialist Skills & Responsibilities:

Customer Support on the ISO Management System, document management 

Amanda Groenewald

Product Management Controller at Apliso-Plus Africa

Specialist Skills & Responsibilities:

Client Onboarding, system support, customer user support, system training and webinars.

Maulik Patel

Head of Software Development at Palladium (Contracted to APLISO-Plus Africa)

Specialist Skills & Responsibilities:

Software engineer and head of development team.

Lorna Corder

Financial Director at Apliso, Apliso-Plus Africa

Specialist Skills & Responsibilities:

Manage all aspect of the Financial processes, Debtors, Bank, Budgeting, Credtors. 

Alistair Corder

CEO at Apliso, Apliso-Plus Africa

Specialist Skills & Responsibilities:

ISO 9001 Quality Management, ISO 45001 Health and Safety Management, ISO 14001 Environmental Management, ISO 27001 Information Security Management, overall responsibility for Implementation projects up to client certification, assist clients in implementing their chosen ISO standard and conducting internal audits