ISO Standards

ISO 9001: Quality Starts with a Gap Analysis | The ROI of Quality

Two professionals in an office setting reviewing paperwork and a laptop, discussing the implementation or benefits of the ISO 9001 Quality Management System.

ISO 9001: Quality Starts with a Gap Analysis | The ROI of Quality

What is ISO 9001? 

ISO 9001 is the international standard for Quality Management Systems (QMS). It assists businesses in consistently meeting customer and regulatory requirements while enhancing operational efficiency. 

Why is ISO 9001 Important? 

Implementing ISO 9001 goes beyond ticking boxes; it’s about embedding a culture of consistent quality across all processes. This standard provides a framework for continual improvement, ensuring customer satisfaction and sustainable growth. 

Benefits of ISO 9001 

  • Streamlined internal processes 
  • Improved customer satisfaction 
  • Enhanced supplier relationships 
  • Reduced risk of non-conformities 
  • Facilitated continual improvement 

How to Implement ISO 9001

Begin with a comprehensive Gap Analysis to assess your current operations against ISO 9001 requirements. Utilise APLISO-Plus software to manage documentation, monitor performance, and track improvements. 

      Who needs the ISO 9001 Certification

      Quality Management is a real imperative for everyone.  WE all expect to receive quality service or quality products, and the way to do this is to clearly understand how to deliver this repeatedly and consistently and that is what ISO 9001 will give you. 

      Common Challenges of ISO 9001

      Most companies believe this is an administrative challenge and overhead.  The truth is far from that.  In reality, its about focus, understanding and action.  This is not about changing your business, but about improving the way you approach your business. 

      How APLISO-Plus Can Help with you Quality Management System

      Our experienced consultants will guide you through the certification process, tailoring a practical roadmap aligned with your business objectives. APLISO-Plus simplifies document control, performance evaluation, and continuous improvement tracking. 

      From Setup to Certification – Begin Your Journey Now

      Frequently Asked Questions: ISO 9001

      1. How does ISO 9001 benefit my organization?

       ISO 9001 helps organizations improve operational efficiency, reduce waste, meet regulatory requirements, and increase customer trust. It also enhances internal communication, supports continuous improvement, and can give a competitive edge in the market.

      2. Is ISO 9001 certification required by law?

      No, ISO 9001 certification is not a legal requirement. However, many industries and clients prefer or require it as a condition for doing business, especially in highly regulated or competitive sectors.

      3. How long does it take to become ISO 9001 certified?

      The timeframe depends on your organization’s size, complexity, and existing processes. Typically, it can take anywhere from 3 to 12 months to implement the necessary systems and undergo a certification audit. 

      4. Does ISO 9001 only apply to manufacturing companies?

      Not at all. While it originated in manufacturing, ISO 9001 is applicable to any organization — including service providers, nonprofits, and government agencies — looking to improve quality management and customer satisfaction.

      Featured Articles

      Stay informed with insights and updates on ISO compliance, industry trends, and best practices. Our featured articles provide valuable knowledge to help your business navigate the complexities of governance, risk, and compliance with confidence.

      Liezl Keartland

      ISO Consultant at Apliso

      Specialist Skills & Responsibilities:

      ISO 9001 Quality Management, ISO 13486 Medical Quality Management, Freight and Logistics Management skills, assist clients in implementing their chosen ISO standard and conducting internal audits 

      Myles Badenhorst

      ISO Consultant at Apliso

      Specialist Skills & Responsibilities:

      ISO 9001 Quality Management, ISO 13485 Medical Quality Management, ISO 22000 Food Safety, assist clients in implementing their chosen ISO standard and conducting internal audits 

      Mia Goles

      Operation Director at Apliso

      Specialist Skills & Responsibilities:

      ISO 9001 Quality Management, responsible for post implementation management, internal audit and customer support, assist clients in implementing their chosen ISO standard and conducting internal audits 

      Matthew Corder

      Managing Director at Apliso

      Specialist Skills & Responsibilities:

      ISO 9001 Quality Management, ISO 45001 Health and Safety Management, ISO 14001 Environmental Management, ISO 27001 Information Security Management, overall responsibility for Implementation projects up to client certification, assist clients in implementing their chosen ISO standard and conducting internal audits 

      Saphokazi Silara

      Customer Service Consultant at Apliso-Plus Africa

      Specialist Skills & Responsibilities:

      Customer Support on the ISO Management System, document management 

      Pinky Pitolo

      Customer Service Consultant at Apliso-Plus Africa

      Specialist Skills & Responsibilities:

      Customer Support on the ISO Management System, document management 

      Amanda Groenewald

      Product Management Controller at Apliso-Plus Africa

      Specialist Skills & Responsibilities:

      Client Onboarding, system support, customer user support, system training and webinars.

      Maulik Patel

      Head of Software Development at Palladium (Contracted to APLISO-Plus Africa)

      Specialist Skills & Responsibilities:

      Software engineer and head of development team.

      Lorna Corder

      Financial Director at Apliso, Apliso-Plus Africa

      Specialist Skills & Responsibilities:

      Manage all aspect of the Financial processes, Debtors, Bank, Budgeting, Credtors. 

      Alistair Corder

      CEO at Apliso, Apliso-Plus Africa

      Specialist Skills & Responsibilities:

      ISO 9001 Quality Management, ISO 45001 Health and Safety Management, ISO 14001 Environmental Management, ISO 27001 Information Security Management, overall responsibility for Implementation projects up to client certification, assist clients in implementing their chosen ISO standard and conducting internal audits